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1. Introduction and how to use the recordkeeping toolkit
2. Roles and responsibilities for recordkeeping in the UN
3. How ARMS supports recordkeeping in the UN
4. Recordkeeping in the UN
5. Records creation and capture
6. Managing sensitive information
7. File plans for peacekeeping operations
8. The Peacekeeping Operations Retention Schedule (PORS)
9. Managing email
10. Managing records in special formats
11. Registries
12. Setting up a mission records storage facility
13. Managing records in a mission records storage facility
14. Emergency preparedness for a mission records storage facility
15. Managing risks and protecting vital records
16. Transferring records to UN ARMS
17. Access to and use of records and archives
18. Destroying records
19. Reviewing recordkeeping systems