Records management is “the efficient and systematic control of the creation, receipt, maintenance, use and disposition of records, including processes for capturing and maintaining evidence of and information about business activities and transactions in the form of records”. - ST/SGB/2007/5 on Record-keeping and the management of United Nations archives

Secretary-General Bulletins

ST/SGB/2007/5 - Record-keeping and the Management of United Nations Archives

ST/SGB/2007/6 - Information Sensitivity, Classification, and Handling

ST/SGB/2004/15 - Use of Information and Communication Technology Resources and Data


Standards and Guidelines

ARMS Standard on Record-keeping Requirements for Digitization

ARMS Naming Convention for Files and Folders

Guideline for Identifying and Managing Personal Records

UN Principles on Personal Data Protection and Privacy

Managing Electronic Information and Records in Shared Drives

Guidelines for Sharing United Nations Information with External Parties

ARMS Standard on Record-keeping Metadata (in progress)

DPKO/DFS Information Labelling, Filing and Clean-up

Transferring Records and Archives to the Archives and Records Management Section (ARMS)

Guidelines for Records Storage Facilities

OICT Cloud Computing Technical Procedure

OICT Guideline for Information Media Sanitization


Global Standards

ISO standard 15489 Information and documentation -- Records management -- Part 1: General

ISO standard 16175 - Principles and Functional Requirements for Records in Electronic Office Environments

ISO standard 13028 - Implementation Guidelines for Digitization of Records

ISDIAH, International Standard for Describing Institutions with Archival Holdings, Committee of Best Practices and Standards, First edition, 2008

ISAD(G): General International Standard Archival Description, Committee on Descriptive Standards, Second Edition, 2000